I recently joined many NICU leaders on a quick but valuable visit to Nashville, to tour the AngelEye Health office space and participate in their Education Day. 

AngelEye Health is a company that creates technological devices to improve neonatal healthcare outcomes and patient experiences for babies and families. You can read more about them by clicking HERE. They are mostly known for their cameras that connect to incubators and cribs and allow parents to see their baby when they are not able to be at the bedside in person. These cameras were already very popular before the pandemic hit our world, but their popularity skyrocketed in March of 2020, and demand has been growing ever since. It’s easy to see how NICU cameras are a tool that decreases anxiety in parents who cannot be present at their baby’s bedside. 

AngelEye also offers a comprehensive family engagement platform that includes many additional products other than their bedside cameras, such as MilkTracker feeding management, and NICU2Home, the first evidence-based NICU navigation and discharge coordination solution to support families and care teams. Their bedside cameras are much more than just cameras, and instead a system that offers flexible viewing options at any time, video message replay options, and can alert parents when new messages are delivered- ensuring parents don’t miss memorable moments or essential care updates. 

Hospitals using AngelEye report increased patient/patient satisfaction, reduction in time required for nursing staff to answer parent phone calls,  which allows them to focus more on delivering care, and increased avenues in which to communicate with families in regards to care. 

I met representatives from AngelEye for the first time just last year at our annual NICU Parent Network Summit and I was immediately impressed with their mission and drive to serve babies and families. As I mentioned, this visit to Nashville to participate in AngelEye’s Education Day was very short, but their one day event was packed full of valuable information, personal stories that drive their work, and time for collaboration. Our group learned about AngelEye’s mission, vision and core values and how their company puts the patient first. They seek out communication problems in the neonatal space that need to be solved, and work with their innovative technology and engineering teams to solve them.

(NICU Parent Network members)

I don’t want to forget to mention that AngelEye knew that many of us attendees had never been to Nashville before, and therefore planned a dinner downtown on Broadway for our group once our sessions were over. We enjoyed time together to continue forging new relationships and connections with others who support NICU babies and families in various ways. Many of us also kept the momentum going after dinner and did a little bit of exploring Broadway further by popping in and out of some of the famous establishments that never disappoint when it comes to live music. 

I cannot emphasize how much AngelEye’s facility, mission and team impressed me.  As I write this for my website and followers, I’m brainstorming how I can further support their mission because of how closely it is aligned with mine. I look forward to a continued collaborative relationship with this company, and I cannot wait to see how their products further increase the engagement of parents and families as essential members of their baby’s care team.

Thank you, AngelEye Health- for the work that you do, and for sharing it with our group.

Let’s not forget that November is National Prematurity Awareness Month, and November 17th is World Prematurity Day. Please check back here at jenniferdegl.com for more information as we progress into the month.